FAQs

PRODUCT


What makes the MONO Journal so special?

The MONO Journal has been designed to help you achieve your goals in the easiest way possible. The daily goal setting framework will support you in taking consistent action and making progress towards achieving your goals.

How long can I journal for using the MONO Journal?

The journal has been specifically designed to last you three months. You will receive maximum benefit from the daily layout, which is why we made this area two pages long. Any longer than three months and the journal would be too big.

 Can I get a free PDF of the daily layout?

You sure can. On the home page of our website, when prompted, enter your email address to receive your free PDF. If after a few minutes it hasn’t reached your inbox, we might be hiding in your spam or junk mail folders!

Is there a specific time I have to start using the Mono Journal?

We have specifically left the journal undated, so you can start anytime, anywhere.

How thick is the paper in the MONO Journal?

We are proud to use premium, 100gsm acid-free paper.

Where are your products made?

Our products are designed in Melbourne, Australia and manufactured in China. We spent a significant amount of time finding the right manufacturer that produced products of the highest quality.



SHIPPING, DELIVERY & RETURNS

 

How long until I receive my order?

Orders are processed within 1-2 full business days, with estimated delivery time as follows:

Australia 3 - 4 business days

New Zealand 5 business days

Rest of the world 5-10 business days

Where do you ship?

Worldwide shipping is available

Can I track my order?

Yes you can. As soon as your order has been dispatched, you will receive a tracking number.

What is the cost of shipping?

Shipping costs are based on the associated weight of the quantity you order.

In Australia, shipping costs start from $6.50.

Worldwide shipping is from $15.

Exact shipping and delivery charges are determined by your location and the package weight.

What is your return policy?

We do not offer refunds for change of mind. In the unlikely event that your product arrives damaged, we will exchange your product. If this occurs, please contact hello@thrivedaily.com.au